Terms of Service
Overview
This website is operated by AL Bohemia. Throughout the site, the terms “we”, “us” and “our” refer to Al Bohemia.
By visiting our site, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, and others.
Please read these Terms of Service carefully before using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access the website or use any services.
1. General Conditions
We reserve the right to refuse service to anyone at any time for any reason.
You agree not to reproduce, duplicate, copy, sell, or exploit any part of the service or website content without written permission from us.
2. Product Information & Handmade Variations
We take care to ensure all product descriptions, specifications, and images are accurate and up to date. However, we do not guarantee the completeness or timeliness of any information on this site.
Handmade Product Variations: As an independent craft brand, all our soap and skincare products are handcrafted in small batches. You acknowledge and agree that natural variations in colors, shapes, and textures may occur between different batches and are a hallmark of artisanal craftsmanship.
Colors and appearance may also vary slightly depending on your device’s screen display.
3. Hygiene & Returns Policy
Returns & Exchanges: Due to the organic and personal nature of handmade skincare and soap products, we do not accept returns or exchanges on items once opened due to health and hygiene standards.
If an item arrives damaged or defective, please contact us immediately at contact@albohemia.com so we can address your concerns.
4. Personal Information
Your submission of personal information through the website is governed by our Privacy Policy. We only collect information necessary to process your inquiries and custom orders, and do not share this information with third parties except for shipping purposes. We do not process or store any payment data.
5. Prohibited Uses
You may not use the website or its content for:
- Any unlawful purpose
- Violating any laws or regulations
- Infringing on our intellectual property rights or the rights of others
- Transmitting malicious code or viruses
- Collecting personal information of others
- Engaging in spam, phishing, or other abusive behavior
We reserve the right to terminate your access to our website for any prohibited use.
6. Limitation of Liability
We do not guarantee uninterrupted, error-free service or access to our website. All information, products, and services are provided “as is” without warranties of any kind.
To the maximum extent permitted by law, Al Bohemia and its owners are not liable for any direct, indirect, or consequential damages resulting from your use of the website or any product.
7. Indemnification
You agree to indemnify and hold harmless Al Bohemia, its affiliates, partners, and employees from any claim or demand arising out of your breach of these Terms or violation of any law or third-party rights.
8. Severability
If any part of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue in full effect.
9. Changes to Terms
We reserve the right to update or change these Terms at any time by posting the revised version on this page. It is your responsibility to check periodically for changes. Continued use of our site constitutes your acceptance of those changes.
10. Contact Information
Questions about the Terms of Service should be directed to: