Terms of service
OVERVIEW
This website is operated by AL Bohemia. Throughout the site, the terms “we”, “us” and “our” refer to Al Bohemia.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, and others.
Please read these Terms of Service carefully before using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access the website or use any services.
Our store is hosted by Shopify Inc., which provides us with the online platform to offer our products.
SECTION 1 – ONLINE STORE TERMS
By using this website, you confirm that you are at least the age of majority in your country or region of residence, or that you are the age of majority and have given consent for any minor dependents to use this site under your supervision.
You agree not to use our products for any illegal or unauthorized purpose or violate any applicable laws in your jurisdiction.
A violation of these Terms may result in the immediate termination of your access to our services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time for any reason.
You understand that any information (excluding payment data, as we do not process card payments) may be transferred unencrypted across networks.
You agree not to reproduce, duplicate, copy, sell, or exploit any part of the service or website content without written permission from us.
SECTION 3 – PRODUCT INFORMATION & AVAILABILITY
We take care to ensure all product descriptions, prices, and images are accurate and up to date. However, we do not guarantee the accuracy, completeness, or timeliness of any information on the site.
Products are subject to availability and may be withdrawn at any time. We reserve the right to limit the quantities of any product and to discontinue products without notice.
Colors and appearance may vary slightly depending on your device’s screen display.
SECTION 4 – PRICES & PAYMENT TERMS
All prices are listed in United States Dollar $ and may be subject to change without notice.
We currently accept Cash on Delivery (COD) only. No credit card or online payments are accepted. By placing an order, you agree to pay the total amount in cash upon delivery.
SECTION 5 – ORDER ACCEPTANCE & LIMITATIONS
We reserve the right to refuse or cancel any order at our sole discretion. Reasons may include limitations on product availability, inaccurate information, or suspected fraudulent activity.
You agree to provide current, complete, and accurate order and delivery information to ensure successful delivery.
SECTION 6 – SHIPPING & DELIVERY
Orders are shipped via local postal or courier services. Delivery timelines vary based on your location. Delays may occur due to circumstances beyond our control.
SECTION 7 – RETURNS & EXCHANGES
Due to the nature of handmade skincare products, we do not accept returns. However, exchanges or store credit may be offered if an item arrives damaged or defective.
Please refer to our Refund & Exchange Policy for full details.
SECTION 8 – THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or privacy policies of those websites. Any use of third-party sites is at your own risk.
SECTION 9 – PERSONAL INFORMATION
Your submission of personal information through the website is governed by our Privacy Policy.
We only collect information necessary to process and deliver your order. We do not share this information with third parties except for shipping purposes. We do not store any payment data.
SECTION 10 – PROHIBITED USES
You may not use the website or its content for:
Any unlawful purpose
Violating any laws or regulations
Infringing on intellectual property rights
Transmitting malicious code
Collecting personal information of others
Engaging in spam, phishing, or other abusive behavior
We reserve the right to terminate your access to our website for any prohibited use.
SECTION 11 – LIMITATION OF LIABILITY
We do not guarantee uninterrupted, error-free service or access to our website. All products and services are provided “as is” without warranties of any kind.
To the maximum extent permitted by law, Al Bohemia and its owners, affiliates, and employees are not liable for any direct, indirect, or consequential damages resulting from your use of the website or any product purchased.
SECTION 12 – INDEMNIFICATION
You agree to indemnify and hold harmless Al Bohemia, its affiliates, partners, and employees from any claim or demand arising out of your breach of these Terms or violation of any law or third-party rights.
SECTION 13 – SEVERABILITY
If any part of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue in effect.
SECTION 14 – TERMINATION
These Terms remain in effect unless terminated by you or us. You may terminate them by ceasing use of our website. We may terminate access at any time if you breach these Terms.
SECTION 15 – ENTIRE AGREEMENT
These Terms, along with any other legal policies posted on our website, constitute the entire agreement between you and us regarding the use of our services.
SECTION 16 – GOVERNING LAW
These Terms of Service shall be governed by and interpreted in accordance with the laws of Lebanon.
SECTION 17 – CHANGES TO TERMS
We reserve the right to update or change these Terms at any time by posting the revised version on this page. It is your responsibility to check periodically for changes. Continued use of our site constitutes your acceptance of those changes.
SECTION 18 – CONTACT INFORMATION
Questions about the Terms of Service should be directed to:
📧 [your email address]